![]() ![]() And the only downloads I can find online are for the full featured True Image and not for the Western Digital OEM version. But we cannot find any such software on my friend machine. I see in the documentation reference to an Acronis Cleanup Utility. Expand All / Hide All Acronis True Image 2021 combines backup and antimalware together to protect your digital life. Windows Acronis Cyber Protect Home Office and Acronis True Image can be removed via Add or Remove programs (Start -> Control Panel). The Microsoft “troubleshooter” program reports that it is not able to identify the problem. 48668: Acronis Cyber Protect Home Office, Acronis True Image: Cleanup Utility. The standard windows application process to uninstall, freezes. He can then re-install his Western Digital version of True Image and I suspect it will work. We are trying to uninstall Acronis and render his machine into a virgin state with respect to Acronis software. The only Acronis software he has is OEM True Image It has several “services” that are running and refuse to be manually stopped. His Western Digital version of True Image will not open. We are not sure if the current problem resulted from a windows update or for some other reason. Press 2 on the keyboard and then press Enter: Type in y to confirm and hit Enter: When asked to terminate Windows. As a precautionary measure, prior to using the. () Cleanup Utility should be used only in case the product fails to be uninstalled the usual way from Windows Control Panel or using the installation file. He has used a different Western Digital external drive and OEM Acronis for years with no problem. Using the Cleanup Utility: Cleanup Utility is a console application that removes all Acronis products and their components from Windows. I am doing remote tech support for a friend with a windows 10 machine, a Western Digital EasyStore external drive and the Western Digital OEM version of Acronis True Image. ![]()
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